SHIPPING POLICY

Vineshyaa Vintage endeavours to ship purchases within 4-5 weeks of receiving your order. Each order is stitched upon ordering. Each address you instruct us to ship to, is considered a separate order and is subject to applicable shipping charges.

Vineshyaa Vintage will ensure that the products are delivered in excellent condition. Should you wish to change the delivery address from the address given in the Order and confirmed by us in the Order Confirmation then you must have notified us and have obtained our agreement in writing to any change in delivery address prior to any delivery taking place

Vineshyaa Vintage is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout. 

If you have a registered account with us check the status of your orders under My Account. Click on your order number for complete details, including the tracking number. Here you can follow the progress of shipments. If you do not have an account with us yet, set one up now – My Account.

You can also track your order by clicking on track my orders. Simply enter the order number to view the order details.

Shipping by Courier

All Courier companies make 2 delivery attempts only. In case of unavailability of the recipient, future Modus Operandi is at the discretion of the Courier Company and Vineshyaa Vintage has no liability for the same. Our staff will get in touch with you as soon as we are intimated by our courier agency. In case the package is sent back to us Vineshyaa Vintage is not liable to clear and accept the package. So we request you to receive the package and make all details available for smooth delivery. 

For Shipping within Singapore, please allow 4-5 weeks for delivery and for international delivery please allow 5 -6 weeks .

Any customization works will take additional time of 5 - 6 weeks depending on the customization.  Exact delivery / dispatch dates will be confirmed with order confirmation.

If customer wants the outfit urgently, Customer have to arrange for the collection and bear the cost.

CUSTOMS DUTY: Please note that at the time of order creation you are clearing the freight charge only custom clearance if any will have to be borne by you or the recipient of the package.  Every once in a while , the Customs Department in your country may have a random check and decide to Levy a Customs Duty on your parcel. This is totally out of our control. Although we put in a lot of effort to clear Customs without any hassle, some rare incidents do happen. In those rare instances, the Customs Duty would have to be borne by you as the customer. Kindly do not return the parcel due to this issue, as it would only make matters worse by attracting 2-way shipping charges and return customs duty in Singapore.

PRICE & PAYMENT

The prices of Goods mentioned in website is exclusive of GST and Delivery charges.  GST shall be applicable on all SALES in addition to the price of Goods.  Delivery charges shall be applied based on the location and volume / weight of the package.

The prices of Goods and delivery charges are liable to change at any time, but changes, other than changes in the GST rate, will not affect orders in respect of which we have already sent you an Order Confirmation.

Payment should be made in full of the value of the Order inclusive of GST and any delivery costs at the time the Order is made.

Payment for all Goods must be by Net banking, credit or debit card, Paylah and Paynow.